Privacy Policy
1. Introduction
AllKeyMasters is committed to protecting the privacy of your personal data in accordance with the General Data Protection Regulation (GDPR).
This policy describes the types of data we collect, how we use it, and your rights regarding this data.
2. Data Controller
Company: AllKeyMasters
Email: support@allkeymasters.com
Phone: +33 6 21 87 47 89
3. Data Collected
We collect the following types of data:
- Identification Data: Email address (for account creation and key delivery)
- Order Data: Purchase history, assigned license keys, amounts paid
- Support Data: Messages sent via the support ticket system, request subjects
- Payment Data: Processed by Stripe (see section 5). We never store your complete banking information.
- Technical Data: IP address, browser type, connection timestamps (for security and fraud prevention)
4. Processing Purposes
Your data is used to:
- Create and manage your user account
- Process your orders and deliver your license keys
- Provide customer support via our ticket system
- Prevent fraud and ensure site security
- Comply with our legal obligations (accounting, invoicing)
- Improve our services (anonymized user behavior analysis)
5. Third-Party Services
We use the following third-party services:
- Database hosting (authentication, orders, licenses, support tickets). Data location: European Union (servers located in Germany β cloud infrastructure compliant with European standards).
- Secure payment processing. Stripe is PCI-DSS compliant. privacy policy.
- Sending transactional emails (order confirmation, key delivery)
6. Data Retention
Your data is retained for the time necessary for the purposes for which it was collected:
- Account Data: As long as your account is active
- Order Data: 10 years (accounting and tax obligations)
- Support Tickets: 3 years from ticket closure
After these periods, your data is deleted or anonymized.
7. Your Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of Access: Obtain a copy of your personal data
- Right to Rectification: Correct your inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restriction of Processing: Temporarily suspend processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to the processing of your data
To exercise these rights, contact us:
- π¬ Via your account: Create a support ticket
- π§ By email: support@allkeymasters.com
8. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure:
- HTTPS (TLS) encryption for all communications
- Secure authentication via Supabase
- Restricted data access (principle of least privilege)
- Security monitoring and logs
9. Cookies
We use essential cookies and, after consent, measurement and advertising cookies:
- Maintaining your user session (authentication)
- Remembering your shopping cart
You can accept, reject, or change your choices at any time via the cookie banner.
10. Modifications
We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with an update date.
11. Contact
For any questions regarding this policy or your personal data, contact us:
- π¬ Priority Support: Tickets in your customer area
- π§ Email: support@allkeymasters.com
- π§ Urgent cases: support@allkeymasters.com
Last updated: March 6, 2026